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Terms and Conditions

These Terms of Use ("Terms of Use") mandate the terms on which users ("You" or "Your" or "Yourself" or "Users") interested in browsing or availing HelpKart Services (defined below), and accessing the mobile/web application owned and operated by HelpKart ("HelpKart") collectively referred to as the "Platform" connects with the mentors registered on the Platform, mentors not registered on the Platform, and with partners ("Partners") to avail the HelpKart Services. Please read the Terms of Use carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform. By registering and logging in, You accept this Terms of Use and agree to be legally bound by the same.

Use of and access to the Platform is offered to You upon the condition of acceptance of all the terms, conditions and notices contained in this Terms of Use and Privacy Policy, along with any amendments made by HelpKart at its sole discretion and posted on the Platform from time to time.

For the purposes of these Terms of Use, the term 'HelpKart' or 'Us' or 'We' refers to HelpKart. The term 'You' refers to the user or visitor of the Website and/or App. When You use our services, You will be subject to the terms, guidelines and policies applicable to such service and as set forth in these Terms of Use. As long as you comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use our Platforms and services.

As a User, You understand that HelpKart is merely a technology intermediary communicating a service on behalf of the mentor and is not in any manner liable for the content hosted or otherwise the Offer extended through the HelpKart App. You acknowledge that the items offered for sale or otherwise offered without any consideration, as the case may be, by the mentors and not HelpKart. You agree that any product/item procured/purchased by you from the mentor shall be for your personal consumption and will not include any such process that in return makes HelpKart liable for doings.

HelpKart does not make any representation or warranty as to specifics (such as quality, value, saleability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the HelpKart App. HelpKart shall not be liable in case the order delivered by the mentor is unfit use or faulty or rendered unfit by any means. Though we make sure to deliver the best quality service by constant communication to make the process seamless with the user and the mentors.

HelpKart does not implicitly or explicitly support or endorse the sale or purchase of any products or services or items on the HelpKart App. HelpKart accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Consistent with HelpKart’s Privacy Policy, HelpKart may share your information with third parties to manage, expedite and improve the HelpKart App services to you or otherwise to carry out specific service requests, including any other reason(s) as covered under the Privacy Policy, acknowledged by you. HelpKart is not responsible for any non-performance or breach of any contract entered into between Users and mentors. HelpKart shall not and is not required to mediate or resolve any dispute or disagreement between Users and mentors.

At no time shall HelpKart hold any right, title or interest over the products nor shall HelpKart have any obligations or liabilities in respect of such contract. HelpKart is not responsible for the unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back-ordered. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the mentor that you transact with.

HelpKart Ambassador Program: Terms & Conditions

Eligibility:
All registered users of HelpKart are eligible to participate in the Ambassador Program.
Credits Redemption:
Credits can be redeemed once a minimum of 100 credits has been accumulated.
Credits can be redeemed for gift cards from select e-commerce platforms (Amazon, Flipkart, Myntra).
The redemption process is manual for now and may take a few business days for processing.
Credit Value and Changes:
HelpKart reserves the right to modify or change the credit earning structure, redemption value, and redemption terms at any time without prior notice.
The value of credits (1 Credit = ₹1) may be subject to change at HelpKart’s discretion.
Non-Transferable Credits:
Credits earned through the Ambassador Program are non-transferable and can only be redeemed by the user who earned them.
Fraudulent Activity:
Any suspicious or fraudulent activity, such as creating fake accounts to earn credits, will result in the immediate disqualification from the Ambassador Program and forfeiture of all earned credits.
Program Termination:
HelpKart reserves the right to discontinue or terminate the Ambassador Program at any time without notice. In the event of termination, users will have a limited time to redeem any remaining credits.
Account Cancellation:
If a user’s account is terminated, suspended, or closed for any reason, all credits earned will be forfeited.
Tax Implications:
Users are responsible for any tax implications related to the earning and redeeming of credits.
Changes to Terms & Conditions:
HelpKart reserves the right to modify or update these Terms & Conditions at any time. Continued participation in the program implies acceptance of any changes made.

Note: Our Terms and Conditions may change at any time without prior notification. To make sure that you are aware of any changes, kindly review it periodically. These Terms and Conditions shall apply uniformly to HelpKart applications, desktop website & mobile apps.